Have you heard about the possible Internet outage for a chunk of folks come Monday morning? You haven’t? Well, it seems the FBI busted some hackers for creating rogue DNS servers, and they have been allowing the servers to run so that a large number of people who are affected could clean up their systems. For the uninitiated, DNS servers are the machines that allow you to access the Internet, and your system may be pointing to a rogue server instead of your ISP’s server, which means on Monday when the rogue servers are gone, your access to the Internet could be gone. Hopefully that’s as technical as I’m going to get since I want you awake for the rest of the post.
So you’re thinking, “I don’t want to be without Internet service on Monday. What do I do? What do I do? What DO I do?!” I’m so glad you asked because I’m going to tell you, and maybe this will get a wee bit more technical. But first, relax. The problem doesn’t affect as many people as the news bulletins imply. There now you can read the rest of this without panic.
The group working with the FBI to provide technical assistance has created help pages. Instructions for checking your system are here. Please note the dns-ok.us page is not always reliable. It’s better to check your server addresses manually. Scroll down on the link to find instructions for your particular operating system. And as far as fixing the problem if you have it? The same group has provided some resources. My advice? Use Kaspersky. I’ve used all the other software companies for general coverage and specific fixes, and they’re not nearly as good. I’m being kind here. If I were really going to tell you what I think, I would say, “DON’T ever use Norton or McAfee for anything ’cause they suck, and if you already use them, uh, you’re not that protected. Do you know how many systems I’ve worked on that were messed up by a false sense of security about those softwares?!! And also be leery of MSE (Microsoft Security Essentials) simply because Microsoft shouldn’t have that much power.” But I’m being nice, so I won’t say that. I’ll only say that I’ve tried all of the others and found Kaspersky to be the most consistent in protection. And if you’ve ever had a system infected, you know what a pain in the ass it is, and you usually have to come to someone like me who messes with it and hopefully puts it back to normal for a fee more than the Kaspersky software costs. Note: back up your files before you start any of this. I shouldn’t have to say this, but it’s surprising how many people don’t do it as a matter of routine.